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At Naturebotts we just love to hear from happy customers and thought we'd share some recent emails we've had. Please do let us know your thoughts, too - and if there's a product you love, don't forget to put a review on the site.
"I am an extensive user of online suppliers and have been using Naturebotts for the last two years. They are by far and away the easiest and best company I deal with. Everything I need is always in stock, delivered usually next day. This is the way the internet was meant to revolutionise shopping and Naturebotts meet that expectation 100%. It's a pity most others suppliers don't come close. My little boy is approaching potty training time and my baby daughter is now 10 months old, what will I do in 2 years time when nappies are no longer needed! Thanks Lisa for a reliable, efficient and well priced service."
Colin, Aug 2012
"Hi, just thought I'd let you know about the excellent service I've had from naturebotts over the years. I first started using them
3 and a half years ago when it turned out my daughter was allergic to all regular disposables and I needed to buy biodegradable ones which she was not allergic to (added bonus on the environmental front too). I order bambo nappies and pull ups in bulk. The nappies are so good I also use them for my son. Naturebotts delivery is always speedy and the staff are always really friendly and helpful."
Fiona, May 2011
"I've been a customer of yours since 2005 when my son was born. I've just now placed my last order with you as my daughter is very close to being dry at night. I've been so impressed with Naturebotts over the years. The products are great, the service has always been fantastic and I've recommended you to loads of my friends. Thank you for being so reliable and helping me through the nappy years! All the best wishes for your continued success!"
From Linden, Feb 2011
"Thanks for my delivery. I love the new look packaging for the wipes - I think they along with your nappy sacks they are the best products on the market."
"Thank-you for all your help, advice and wonderful products over the last 5 or so years. I will continue to recommend you enthusiastically."
"I just wanted to give you a progress report on how I was finding the nappies. I'm very pleased to say that having used the nappies for 2 weeks, my little boy has had no nappy rash whatsoever! We're so over the moon with the nappies and I know it's only been 2 weeks but he hasn't been without a nappy rash for such a long time that we know this is a vast improvement."
"I have to say, I am very impressed with your service. I was desperate to have some Moltex Midi nappies delivered as soon as possible, as my normal supplier has been very erratic lately and we were starting to get very low on stock. I was so relieved to find that, not only do you offer next day delivery, you are actually as good as your word and the nappies arrived at my front door in less than 24 hours as promised."
"I have been really impressed by your service: the confirmation of my purchase and the subsequent follow-up, the promptness of delivery and the quality of the goods."
"I just want to write to say a big thank you for such a prompt delivery. I have tried various companies and until today had regularly used another website but had been very disappointed with their service. I will definitely be using Naturebotts in the future. Thank you."
"We came to Naturebotts because you had a good price and a great site. Our parcel arrived really promptly. Thanks."
"Thank you very much for the samples of nappies which I received this morning. I really appreciate this."
From Annie, Midwife.
"I am very impressed with the new website. You can add 'excellent customer service' to my comments! I'm recommending you to all my friends with children in nappies! Thank you."
"I just wanted to send a quick e-mail to let you all at Naturebotts know how much I have appreciated your products over the first three years of my son's life. We used the Moltex nappies - my son never had nappy rash and I am sure this was because the nappies are so natural and soft. We still use the wet wipes which are gentle and better than any others on the market. Your customer service department has always been so helpful and efficient. Naturebotts is one of those few companies that combines ethical and top quality products with excellent service."
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